It may seem daunting to outsource network management to a managed IT service provider. However, there are real and tangible benefits of doing so. This is our take on six of the best advantages of managed IT services versus in-house staff for SMEs.

Maybe it’s quite alluring to contemplate hiring an in-house IT technician to take care of your network? He (or she) will be on hand instantly, just down the corridor. But is this the right choice for your business?

Don’t forget, one IT technician is never enough. What if something goes wrong while said technician is not at work? And if you recruit others, you could end up with a largely redundant team (unless they’re not doing their jobs very well). It could get expensive. For SMEs looking for the most cost-efficient way of getting network support, we recommend outsourced, managed IT services.

What is Managed IT?

Managed IT services are our solution that provides you with a team of specialist technicians and network experts when you need them. And at a lower cost. So, your IT budget can work to support growth and maintenance costs are minimised. We don’t just maintain and repair your systems, we proactively monitor to avoid downtime and advise and support you so that IT increases productivity.

Six of the Best


Don’t just think about salaries and taxes when considering cost; the full cost of employing an IT technician is much higher. Other costs include hiring, training, healthcare and pensions. Plus, technology, of course. An outsourced managed IT service provider may have a higher hourly rate, but the total cost is likely to be lower and much less time-consuming.


With additional headcount, you’ll have to pay all ongoing training and certification costs, plus travel expenses for industry conferences. We understand the importance of keeping up-to-date, certified and skilled in IT. That’s why we invest in ourselves, to serve you better.


Like London buses, network problems may not arrive at predictable moments but often come in groups. A finite in-house resource could struggle to cope with such a problem. Your outsourced managed IT service partner, however, will be able to scale up temporarily and quickly, to resolve your network issues.


A major advantage of managed IT services is that you have access to an experienced team to handle challenges that may take internal resources longer to solve. This can be invaluable, especially if you need a specific skill to overcome a problem. Our collective experience is more likely to save you downtime, hassle and frustration.


With remote monitoring and maintenance, managed IT services are a fantastic option if your business has more than one location on your network. It minimises travel and trips out of the primary office if internal IT were to maintain your network and remote environments to the same standard.


Finally, managed IT services providers generally have more expertise and innovative techniques than in-house staff. In fact, according to Deloitte in a US study, more than one-third (35%) of survey respondents say they already measure the value of innovation in their outsourcing relationships.


At Clear IT Solutions we pride ourselves on bringing our clients, ‘innovations beyond your expectations. Why not contact us to find out more?